FAQs

Frequently Asked Questions

You Ask We Answer

Basic Questions

HOW THE PRICES ARE SO LOW?

Free Software Foundation permits to everyone to copy and distribute verbatim copies for Inc. GNU GENERAL PUBLIC LICENSE.Subscriptions support us and due to this crowdfunding prices of the products are low.

We do not provide license keys and free updates for the products you downloaded.We are not developers of the provided products, so our technical support capabilities are limited.

We do not change the functionality of products and do not fix developer bugs.

HOW MANY SITES CAN I USE THE PLUGIN OR THEME ON?

As many as you like. The plugins and themes are GPL licensed so you can use them as often as you like on as many sites as you like.

ARE THEMES AND PLUGINS ORIGINAL?

The files that are available on this site are 100% Original. None of files has been not modified and do not contain malware.

We even use them on our site!

All themes and plugins can be directly downloaded from website of the producing company. We download to our website without any modification. You can use all the files on your website, mind at peace.

We do not sell any products downloaded from third-party resources.

ARE THERE ANY RESTRICTIONS ON THE NUMBER OF DOWNLOADS?

There is no limit on themes and plug-ins that you have installed any time.

HOW LONG CAN I USE THE DOWNLOADED PLUGINS & THEMES?

There is no limit on themes and plug-ins that you have installed any time.

How To Fix “style.css missing” Error while uploading themes?

A common issue that can occur with users new to installing WordPress themes is a “Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This is because the theme download package on ThemeForest includes additional files to the theme such as the documentation, license etc. To solve this simply unzip the theme package you downloaded from grab plugin and upload the themename.zip file which is included (with the file being the name of the theme).

Product Updates

WHERE CAN I SEE THE LIST OF THE LATEST UPDATES?

A list of the latest updates can be found on the following page changelog.

HOW OFTEN ARE NEW PRODUCT UPDATES RELEASED?

We usually add new products every day and publish new versions of the existing products. Please note we do not update products immediately and do not issue guarantee that the last version of each products will be added.

WILL THE PURCHASED PRODUCT BE UPDATED AUTOMATICALLY?

If you need to update the product, you must download it from our website and perform the update manually. If you want to receive automatic updates you must purchase the product directly from the developer.

CAN I REQUEST THE NEW VERSION OF OUTDATED PLUGINS AND THEMES?

Sure! As long as theme or plugin are under a GPL licensed then we can try to obtain it!

 

You can contact us at anytime  and ask for  the product you would want adding to our repository.

Our repository it’s constantly growing, and your support make it possible!

 

We are adding new titles into the catalog each week based on how many users are requesting them.

HOW CAN I MANUALLY UPDATE PLUGINS AND THEMES?

We recommend that you install the Easy Theme and Plugin Upgrades plugin. Whenever you want, you can download it for free when you CLICK HERE.

 

To use the plugin, first install and activate it. Once activated, you can update any theme/plugin by simply uploading a .zip file.
How do I upgrade a plugin?

 

Download the latest .zip file for the plugin.
Log into your WordPress website.
Go to “Plugins”>“Add New.”
Click the “Upload Plugin” button at the top of the page.
Select the .zip file with the updated version of the plugin.
Click the “Install Now” button.

 

How do I upgrade a theme?

 

Download the latest .zip file for the theme.
Log into your WordPress website.
Go to “Appearance”>“Themes.”
Click the “Add New” button at the top of the page.
Click the “Upload Theme” button at the top of the page.
Select the .zip file with the updated version of the theme.
Click the “Install Now” button.

Other Questions

DOES THE DOWNLOADED PRODUCT WORK EXACTLY THE WAY YOU WANT?

Please carefully read the description and features of the product from original website before purchasing it. We do not give any guarantees that the product you purchased will function the way you want.We do not change the functionality of the products in any way, if you need details about the work or compatibility of the product, please contact directly the developer

WHAT ARE THE GUARANTEES THAT THE PRODUCTS ON THE WEBSITE DO NOT CONTAIN MALICIOUS CODE, VIRUSES OR ADVERTISEMENTS?

We provide open source software. You can check by yourself any product downloaded from our website and make sure that our files are downloaded directly from the developers and do not contain malicious code, viruses or ads.

 

To check the product for malicious code, for example, use the plugins Exploit Scanner, Wordfence, Acunetix WP Security, Sucuri Security, Antivirus, the service VirusTotal or the scanner Aibolit.

I AM UNABLE TO IMPORT ASSETS FROM LIBRARY.

(Execpt Elementor Pro) You won’t be able to import assets, templates, and other importable content listed in a plugin because they require api access to connect to the plugin’s server. GPL gives you the right to use the static plugin. However we try to add these templates as separate product for eg. Divi Templates for you to download the json file and import it back to plugin.

DISCLAIMER

All projects published on the GPLTotal website are developed by third-party developers and redistributed by GPLTotal under the terms of the General Public License (GPL). GPLTotal is not associated with the developers of any project on this site.

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